FAQ
Currently we only have distribution set up to fulfill orders shipped within the USA.
Most orders take 3-7 business days to arrive. Delivery details will be provided in your confirmation email.
Orders ship via UPS or USPS. Tracking numbers will be provided in your shipping confirmation email.
Returns are accepted for 30 days from the purchase date according to our refund policy. Just email us directly and we’ll take you through the process. service@sencut.com.
Sorry, we do not currently offer product customization.
SENCUT Knife warrants that its products are free from defects in material and workmanship for the lifetime of the original owner. We also invite you to create an account on our website to earn points and save on your next order.
Military and law enforcement personnel are eligible for a 20% discount off the manufacturer's suggested retail price (MSRP) . To take advantage of this discount, please follow the link: https://www.sencut.com/pages/govx-id-military-discount
Please note that this discount cannot be combined with other promotions or applied to items already on sale.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.